How Does Dial Before You Dig Work?

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The national organisation “Dial Before You Dig” (abbreviated to DBYD) is a non-profit, free referral service for information about the location of underground infrastructure such as pipes and cables. It helps owners to avoid damage to underground infrastructure on their property when doing excavation. DBYD is a “one stop” service which means anyone planning to do excavation doesn’t need to contact all the utility providers individually. It originated in the 1980s in Western Australia as a result of a dramatic incident in which a bulldozer ruptured a high-pressure gas pipeline, causing significant damage.

Apart from the excavation required when actually building a house, there are many reasons why excavation may be needed on a residential property. It could be a seemingly straightforward thing like putting in a new mailbox, driveway or fence. You may be planning to landscape your property, such as levelling the ground by “cutting and filling” or constructing a retaining wall. Or you could even be doing something major like putting in an in-ground swimming pool, or extending your house. Anything like this will require excavation, even though the depth will vary.

All residential properties are served by a number of utilities such as telecommunications (telephone and internet), water, electricity and gas. The infrastructure of underground pipes, cables and conduits can easily be damaged by excavation, which can potentially cause injury to people as well as cutting off essential services to their property.

Anyone who causes this sort of damage may find themselves or their company liable for the cost of repairing it, which can be substantial. Therefore, the essential first step prior to undertaking any excavation, no matter how small, is to lodge a free “Dial Before You Dig” enquiry. This can be done by telephoning 1100 (toll-free from landlines) during business hours, using the Dial Before You Dig app (for iPhone) or the Dial Before You Dig website. The enquiry must be lodged at least two business days before the planned start of excavation.

The essential first step prior to undertaking any excavation, no matter how small, is to lodge a free “Dial Before You Dig” enquiry.

The utility providers (asset owners) will then contact you directly to notify you of the presence of underground infrastructure on your property. It is important to note that you do not necessarily receive plans of the exact location of the infrastructure, so care still needs to be taken to avoid damage when excavating.

How Far Down Can I Dig on my Own Property?

Legally, there is no straightforward answer to how far down you can dig on your own property. Historically, property law was applied according to the saying: “Cujus est solum, ejus est usque ad coelum et ad inferos” which is Latin for: “whoever owns the soil, holds title all the way up to the heavens and down to the depths of hell”. However, in practice, this is not the case anymore and the depth that you can legally dig to on your own property will vary from state to state and depending on the circumstances.

Additionally, property owners do not own any resources such as oil, coal or gold that may be found in the ground under their property. These belong to the Crown (effectively the government) in the first instance. Exploration or mining licences can be granted to someone other than the property owner.

More information on the definitions of property and property rights in Australia, with reference to past legal cases, can be found on the Australian Law Reform Commission’s website.

What Do I Do if I Hit a Utility Line?

If you accidentally hit a utility line when excavating, despite taking due care using the information from Dial Before You Dig, or because you didn’t submit a Dial Before You Dig enquiry before commencing excavation, the important thing is not to panic.

Cease all work on the site immediately, regardless of the amount of damage. Even a seemingly small amount of damage to underground infrastructure is significant. When thinking of damage caused by excavation you might imagine water gushing out from a large hole in a pipe, for example. But apparently minor damage to an electricity cable can cause electrocution, and a small hole in a gas pipe can cause a gas leak which could lead to an explosion.

Even a seemingly small amount of damage to underground infrastructure is significant.

Ensure everyone on site is safe. If anyone has been injured initially, call emergency services to make sure they will be looked after, and perform first aid if necessary. Move all workers and any bystanders to a safe distance away.

Do not use your mobile phone to make a call close to the site of a gas leak!


Damage to underground infrastructure caused by excavation can be expensive to repair

Once the people on and near the site are safe, call the emergency number for the utility which has been damaged, to enable it to be repaired as soon as possible. In the meantime secure the area to make sure that no-one gets close to the site of the damage. This will also help prevent the damage from getting worse.

Can a Gas Leak Cause an Explosion?

Gas leaks can most certainly cause explosions. Gas explosions are caused when a flammable gas comes into contact with an ignition source in the presence of air. An ignition source could be something like an electrical spark or any open flame. As mentioned earlier, the catalyst for setting up Dial Before You Dig was an incident of damage to an underground gas pipe which resulted in a huge explosion.

Even a small gas leak could potentially cause an explosion, and prolonged exposure to gas can have detrimental effects on health. This is why it is vital for any damage to gas pipes caused by excavation to be repaired as soon as possible, and for people to be removed to a safe distance away.

Disclaimer: Information and advice in this article is general in nature and current at the time of publication, and no warranty is offered as to its accuracy or completeness.


How to Check Hydraulic Oil Level on an Excavator

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Yellow excavator with large bucket and hydraulic oil hoses

Checking the hydraulic oil on an excavator is a simple, yet important task that should be performed each day as part of the routine maintenance checks prior to operating an excavator or other hydraulic machinery.

Checking the hydraulic oil on an excavator is fairly straightforward, even for a beginner and the steps involved include ensuring the machine is cold and parked on a firm, level surface. Additionally, the boom and bucket must be positioned in accordance with manufacturer instructions to ensure an accurate reading. From there it is generally a matter of locating the hydraulic oil tank and ensuring the oil level is between the minimum and maximum marks on the oil sight glass.

Various Types of Excavators

There are some differences between the various makes of excavators:

  • Kobelco excavators, for example, will require the operator to ensure all cylinders are retracted including the bucket cylinder to ensure maximum amount of oil is in tank.
  • Hitachi excavators on the other hand, will require the operator to do the above, with the exception of the bucket cylinder, which needs to be fully extended and placed on the ground prior to checking the oil level.

Kobelco excavator logo/ Hitachi excavator logo

Again, highlighting the difference between the two:

  • The sight glass on a Kobelco excavator will typically be visible through the cab window
  • On a Hitachi, the access door to the main pump will need to be opened to view the sight glass.

If in doubt as to the correct way to check the hydraulic oil on a particular excavator, always consult the user manual, which is commonly found in the back pocket of the operator’s seat.

General Safety Precautions

General safety precautions include removing the key from the ignition before checking oil as well as ensuring there is no pressure in tank, prior to removing the hydraulic oil cap in the event of it needing to be topped up.

Obviously as an owner/operator, the incentive is to ensure the longevity of your investment. But even purely as an operator, it is in the operator’s best interest to ensure a thorough pre-start check is carried out prior to use, to avoid being liable for pre-existing damage to the machine, or in the case of rental equipment – being blamed for neglecting to carry out mandatory checks listed in the rental agreement.

Grades of Hydraulic Oils

There are a number of hydraulic oils on the market, ranging from hydraulic oil used in excavators, right through to food-grade oil found in food processing plants. The most common hydraulic oil types for excavators are 46-grade and 68-grade oil. The numbers refer to the viscosity of the oil. The easiest way to remember it is: the lower the number, the thinner the oil. As a rule, whatever oil grade is specified by the manufacturer, is the one to go with.

Hydraulic Oils vs Motor Vehicle Engine Oils

Hydraulic oil differs from motor vehicle engine oil in a number of ways:

  • Firstly the purposes of these two oil types are inherently different. Hydraulic oil’s primary function is to convey power in hydraulic machinery whilst in a 4 stroke engine, the main purposes of the oil are to lubricate, quieten and cool the engine.
  • Engine oil contains a lot of additives required to combat contaminants as a result of the combustion process. In theory many engine oils would function in a basic hydraulic application, but hydraulic oil would not have the ability to protect an engine.

“As a rule, whatever oil grade is specified by the manufacturer, is the one to go with.”

Function of Hydraulic Oils

As mentioned above, hydraulic oil is required in an excavator as it is the medium by which power is conveyed. Every action you observe an excavator doing is hydraulically operated. Excavators are able to track forwards and backwards by the means of a left and right hand hydraulic track motor which receive oil from the main oil pump which is connected to the diesel engine. A hydraulically powered slew motor allows the excavator to swivel around 360 degrees, whilst the boom, stick, and bucket are all operated by cylinders connected to the main hydraulic circuit. Buckets can also exchanged for various hydraulic attachments depending on the task at hand. These include hammers, augers, and grabs, to name a few.  

Prices of Hydraulic Oils

There are many different hydraulic oil brands on the market, at varying prices. As hydraulic oil is a relatively minor percentage of the overall maintenance costs on an excavator, it does make sense to pay for quality oil. If not buying directly from the dealer, at least ensure that it is a recognized brand and that it meets the manufacturer’s specifications. As the saying goes: Cheap oils are more expensive in the long run.

Lifespan of Hydraulic Oils

Hydraulic oil does deteriorate over time. One of the greatest factors affecting the life of hydraulic oil is the overall operating temperature of the oil. But seeing as there additional variables in play to determine at which point hydraulic oil requires changing, the safest and most logical option is to stick with the (usually conservative) intervals listed in the machine handbook by the manufacturer. In theory, if the hydraulic oil is well filtered, is not contaminated by moisture, and is operated at a relatively cool operating temperature, it could in all likelihood far exceed manufacturer recommended intervals. However, the average owner/operator might not be aware of the options available when it comes to the cost of regular, in-depth oil analysis, compared to routine hydraulic oil changes.  

Oil Levels

It is important not to overfill the oil on a hydraulic system as this will not allow for oil expansion, causing oil to leak out of the breather or filler cap. A low oil level in a hydraulic system is usually an indication of a leak somewhere that needs to be addressed. Running a hydraulic system with little to no oil can damage the hydraulic pump and other internal components. An obvious sign of low oil when operating an excavator is loss of hydraulic function which may be caused by something as simple as a blown hose.

Hydraulic Hoses

Aside from the usual wear and tear hydraulic hoses encounter through repeated movement and exposure to the elements such as UV rays, a common cause of hose failure is incorrect installation or routing of the hose. Installing a hose with a twist in it of only 7 degrees can drastically reduce the hose life by as much as 80%. 

Additionally, failing to route a hose correctly can cause it to rub against other hoses, mountings or components, leading to premature wear of the outer cover and eventual failure of the hose itself. To ensure maximum hose life, always ensure that hydraulic hoses are the correct pressure rating, that fittings are tightened correctly and that hoses are secured properly through the use of clamps, ensuring that any bends in the hose do not exceed the maximum bend radius specified by the hose manufacturer.

“Installing a hose with a twist of only 7 degrees can reduce the hose life by as much as 80%”

Hoses and oil fittings coupled to an engine


In addition to the safety factors touched on earlier, there are other safety aspects to keep in mind when checking, changing or filling oil:

  • If a leak is suspected, never run your hands along hoses or components in search of the leak to avoid the risk of fluid injection injury.
  • Use other, safer means to identify potential leaks such as a mirror if you are unsure of the location of a hydraulic leak, along with the appropriate personal protective equipment such as glasses and gloves.
  • Potential hazards when filling oil include the manual handling aspects of lifting and carrying hydraulic oil containers.
  • Another important safety aspect when working on or around excavators is to maintain positive communication with people around you. Never assume anything.
  • When checking oil for example, make sure the machine is not able to be started and operated. Standing within the slew radius of an operating machine can have disastrous consequences.  

If unsure of the hydraulic oil level of an excavator due to a cloudy sight class, or poor lighting, always double-check. This might mean physically removing the hydraulic oil cap on the tank to confirm the level is correct. Taking the time to ensure oil levels are correct is an important element of good maintenance routines.

The above information is a general guide only. Always consult the operator’s manual relevant to your specific machine and use the recommended oil. Hydraulic systems on excavators operate at high pressure and any repairs should be carried out by a qualified technician.

Excavators – The Importance of Preventative Maintenance

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Aside from the initial purchase price of an excavator, a considerable amount of money is required for the up keep of all heavy plant equipment, whether it be a skid steer, excavator or dump truck. A heavy plant dealership or independent workshop will obviously bill out all the labour spent on a particular service or repair, as well charge the customer for the parts and fluids used such as hydraulic oil and filters, grease, engine oil and other elements that may need replacing.

Carrying Out Own Maintenance on Heavy Vehicles

Many owner-operators around Australia choose to carry out a lot of their own maintenance on their trucks, trailers and excavators. One of the main reasons is to save money. As a rule, a dealership will normally recommend preemptive action on any number of things such as windscreen wipers on the cab of an excavator that look a bit worn, or recommending a bearing, hose or other item be replaced. Aside from having the best interests of the customer in mind and providing customer service that goes ‘above and beyond’ this is also in order to avoid the risk of being blamed for a subsequent breakdown, as well as the additional repairs generating more profit for the dealership. Owner-operators, on the other hand will perhaps stagger the various repairs needed, whilst closely monitoring the worn item in question, in order to get maximum life out of it as well as spreading out the amount of money being invested in the maintenance of their excavator at any given time.

Another reason why operators carry out their own maintenance is to be able to do it in their own time. A dealership will typically require the excavator for the day, whilst someone carrying out their own maintenance can do it after hours, or between excavation work, which saves relying on the availability times of the dealership.

Getting Maximum Life Out of Parts

The risk of attempting to get the maximum possible life out of, for example, hydraulic hoses is that there is such a fine line between a worn hose and a blown hose. On the surface waiting for a hose to fail before changing it out with a new one seems like the most economical way of getting maximum life out of it, but there are many downsides to neglecting replacement of a hydraulic hose until it actually fails.

The main negative aspect of a hose failure is that it is often unexpected and usually at the worst possible time. Whilst every operator prays that if a hose failure does occur, it is at a convenient time like the end of a day or at the completion of the job, not everyone is this lucky. Downtime from a blown hose or other worn part finally failing can be a lot costlier than if it was changed slightly prematurely.

Extra Challenges with Under House Excavation Breakdowns

An excavator operator carrying out delicate under house excavations has enough on their mind already, like ensuring they avoid digging into existing electrical or plumbing infrastructure such as wiring or piping without having to face the prospect of their machine breaking down at the same time. A breakdown whilst carrying out an under house excavation is something to be prevented if at all possible, as it is often difficult to retrieve the machine due to limited access. Usually the only option is to have the machine repaired onsite which can incur hefty call out fees and after hours rates if it is a weekend.

Investing in a Driveway Excavation – First Impressions Count

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If there is one thing many real estate agents agree on, it is the impact that an impressive driveway has on a potential buyer’s first impression of a house. A house with a gleaming driveway and a well-maintained front yard is already well on the way to attracting a good price at the time of sale.

Environmental Factors that Influence Deterioration of Driveways

All driveways will at some point require excavation and re concreting or paving. This is inevitable due to a number of reasons. One of these is the Australian climate. The long, dry summers we experience, coupled with a lack of rain throughout our winters during times of drought, cause the soil density to change over time. Add to this the weight of the average car being driven in and out of a driveway twice a day or more and you will start seeing cracks in concrete as the underlying surface shifts over time.

Machinery Required for Driveway Excavation

If you have come to the point where your concrete driveway is riddled with cracks and uneven surfaces a driveway excavation is the way to go. Concrete is a tough material to work with and requires machinery to remove it. On a smaller scale you can hire an electric jack hammer and strategically attack one square metre at a time. This can be both time consuming and exhausting due to the rapid movement of the hammer, as well as the incessant noise these contraptions emit. Even with a good pair of gloves and a quality set of ear muffs, this is not something you want to be doing for two days straight. Neither is it something you want to start at 8am on a Sunday if you value the good relationship you have with your neighbours.

If your concrete is particularly thick, or you are not physically able to use a jack hammer, another option could be to hire a small excavator with a hydraulic hammer attachment that will do the hard work for you. Yes, the noise level will be the same, if not worse due to the sound of the excavator, but you will be able to carry out the work from the comfort of the operator’s seat. Bear in mind you may need a licence to operate it, but your equipment hire company should let you know if this is the case.

Removing Rubble during Driveway Excavation Project

Once your concrete driveway is broken up into manageable chunks, its time to start stage two: clearing the rubble. Again, depending on budget, physical abilities and the number of people available, it may simply be a case of getting an able-bodied team in with a bunch of wheelbarrows to manually clear the rubble. However, to save your back from all the lifting, you can also get in a skid loader, or a skid steer.

A skid steer, commonly referred to by one of the brand names that produce them, Bobcat, is uniquely qualified to assist in driveway excavation. It is manoeuvrable, small enough to access narrow driveways, and when fitted with a 4 in 1 bucket, is probably one of the most versatile small machines in its class, well suited to driveway excavation.

There are also many reasons some people would choose not to engage in this kind of work themselves and hire a contractor to do the entire job. Mr Dig has extensive experience in driveway excavation.